Advertising on www.algarvevillarentals.co.uk website
Management of any third-party listing site entry
Guest Booking administration
All client correspondence (booking confirmation, property access information, directions etc)
Ensure client SEF compliance and return to SEF (now APMA)
Liaise with owner’s Factura Recibo issuer with all booking details
Transmission of rental value to owner less commission and any listing site or credit card fees (payable to processing company) with full accounting details for each booking
Keeping owner up to date with any holiday letting legislation/requirement changes
Guest Services
A courtesy call to new guests by telephone or in person on arrival
Availability to deal with routine guest enquiries during reasonable office hours 08:00 – 18:00
24-hour emergency call-out service
Arranging change overs with attention to arrival and departure times, keys, handbook availability etc
Delivery of any welcome pack
Reporting any breakages or additional unpaid guests to owners
Deposit release inspection visit if no corresponding move in
